At TFP Solutions Berhad (“SmartHR Max,” “we,” “our,” or “us”), we respect your right to privacy and are committed to ensuring the security of your personal data. This Delete Policy explains your rights regarding the deletion of your personal data and outlines the procedures for deleting data collected through the SmartHR Max Platform, which includes our mobile application and website.
You have the right to request the deletion of your personal data that we hold. This right is subject to certain conditions and exceptions as outlined below.
To request the deletion of your personal data, you can contact us through the following methods: - *Email:* xxxxxxxxxxxxxxx - *Telephone:* +60392130688 - *Fax:* +60322027667 - *Helpdesk:* 1300 220 388 Please provide the following information when making a request: 1. Your full name 2. Your email address associated with your SmartHR Max account 3. A detailed description of the data you wish to be deleted
To protect your privacy and ensure the security of your data, we may need to verify your identity before processing your deletion request. We may ask you to provide additional information or documentation to confirm your identity.
We may not be able to delete your personal data in the following situations: 1. *Compliance with Legal Obligations:* We are required to retain certain data to comply with applicable laws and regulations. 2. *Administrative, Legal, or Security Purposes:* Some data must be retained for administrative, legal, or security purposes. 3. *Performance of a Contract:* Data necessary for the performance of a contract with you or your employer may not be deletable.
In certain cases, we may retain personal data if it is necessary for our legitimate interests, such as fraud prevention, enforcing our terms and conditions, or protecting our legal rights.
We aim to process and respond to all deletion requests within 30 days of receipt. In some cases, it may take longer if your request is complex or if we have received multiple requests from you. We will notify you if we require more time to process your request.
Once your request has been processed and the relevant data has been deleted, we will confirm this with you through the contact method you provided.
Deleting certain personal data may result in the deactivation of your SmartHR Max account, as some data is essential for account functionality and service provision. We will notify you if your account will be affected by the deletion of specific data.
After the deletion of your personal data, you may experience limitations in the use of the SmartHR Max Platform. Some features and functionalities may no longer be available to you.
If you have any questions or concerns about this Delete Policy or your personal data, please contact us at: - *Email:* support@pukatdigital.com - *Telephone:* +60392130688 - *Fax:* +60322027667 - *Helpdesk:* 1300 220 388
We may update this Delete Policy from time to time. We will notify you of any significant changes by posting the new Delete Policy on our website and mobile application. Your continued use of the SmartHR Max Platform after any changes indicates your acceptance of the updated policy. Thank you for using SmartHR Max. We are committed to protecting your privacy and ensuring the security of your personal data.